--- title: "Apple iChat Agent: searching for online sales helper" id: "33513" type: "post" slug: "apple_ichat_agent_searching_for_online_sales_helper" published_at: "2008-05-26T22:00:00+00:00" modified_at: "2013-05-19T15:39:34+00:00" url: "https://www.macitynet.it/apple_ichat_agent_searching_for_online_sales_helper/" markdown_url: "https://www.macitynet.it/apple_ichat_agent_searching_for_online_sales_helper.md" excerpt: "A new kind of sale agent will probably appear in Apple sales force: the iChat agent will serve as a buying tutor with \"rich media\" support." taxonomy_category: - "News" taxonomy_post_tag: - "iMac" --- Questo sito contiene **[link di affiliazione](https://www.macitynet.it/pubblicita/)** per cui può essere compensato [Home](https://www.macitynet.it/) » [News](https://www.macitynet.it/category/news/) » **Apple iChat Agent: searching for online sales helper** [News](https://www.macitynet.it/category/news/) # Apple iChat Agent: searching for online sales helper Di[Redazione](https://www.macitynet.it/author/redazione/) 27 Mag 2008 Macity has discovered an interesting announcement from Apple’s [Job opportunities](http://jobs.apple.com/index.ajs?BID=1&method=mExternal.showJob&RID=23147&CurrentPage=1) page. Reading trough the announcement we learn that Apple is looking for someone: “to provide our customers with a superb customer experience by providing them (while they are on-line) with the option of helping them to navigate our website, answer any questions they have and assist them in placing their order. This is done, not by telephone, but by using a chat service similar to e-mail except the communication is instant. The Chat Agent will offer a pre-sales consultation providing expert advice to customers on all Apple products and third party products” In practical terms the service is similar to the one already available for some kind of products (iPod shuffle and iMac) on the US market: in that case we have a support for troubled customers, in this case we have someone who helps us buying Apple products. The other difference is that with the current “push to talk” service you have to use a web page, instead the new service could be accomplished with the more rich experience that iChat (especially on Leopard) can offer with “live” iChat Teather and more. Last but not least the service could be offered in localized versions and not only in English like happens today. The offer we are mentioning, even if is launched from Cork (the headquarter of Apple support in Europe), is directed to the German Market and there is no sign of any other language spoken (English and French is requirend only for written knowledge): it looks strange that Apple could develop this kind of service only for Germany: probably the iChat vendor support could be introduced gradually also in UK and in France e then in other European countries. [Segui Macitynet su Google News](https://news.google.com/publications/CAAqBwgKMI3ThAswm72BAw?hl=it&gl=IT&ceid=IT%3Ait) ### Offerte Apple e Tecnologia Le offerte dell'ultimo minuto le trovi nel nostro canale Telegram [Iscriviti](https://t.me/offertemacitynet) #### Offerte Speciali [https://www.macitynet.it/offerte-amazon-22-settembre-2026/](https://www.macitynet.it/offerte-amazon-22-settembre-2026/) ### [Offerte Amazon 22 settembre: Apple, PreSonus, DJI, Reolink, Samsung, Belkin, LG, Logitech, Lego, Fender](https://www.macitynet.it/offerte-amazon-22-settembre-2026/) 22 Set 2026 Le migliori offerte Amazon del 22 settembre 2026: dispositivi tech e accessori per la vita di tutti i giorni, selezionati da Macitynet. - Tags - [iMac](https://www.macitynet.it/tag/imac/) Articolo precedente[Dischi solidi Intel forse entro l’estate](https://www.macitynet.it/dischi_solidi_intel_forse_entro_lestate/) Articolo successivo[LG, cinque sistemi home 5.1 e 2.1, certificati per iPod](https://www.macitynet.it/lg_cinque_sistemi_home_5-1_e_2-1_certificati_per_ipod/) /** * RECOMMENDED CONFIGURATION VARIABLES: EDIT AND UNCOMMENT * THE SECTION BELOW TO INSERT DYNAMIC VALUES FROM YOUR * PLATFORM OR CMS. * * LEARN WHY DEFINING THESE VARIABLES IS IMPORTANT: * https://disqus.com/admin/universalcode/#configuration-variables */ /* var disqus_config = function () { // Replace PAGE_URL with your page's canonical URL variable this.page.url = ‘’; // Replace PAGE_IDENTIFIER with your page's unique identifier variable this.page.identifier = ‘’; */ (function() { // REQUIRED CONFIGURATION VARIABLE: EDIT THE SHORTNAME BELOW var d = document, s = d.createElement('script'); // IMPORTANT: Replace EXAMPLE with your forum shortname! s.src = 'https://macitynet.disqus.com/embed.js'; s.setAttribute('data-timestamp', +new Date()); (d.head || d.body).appendChild(s); })(); Please enable JavaScript to view the [comments powered by Disqus.](https://disqus.com/?ref_noscript)